I still remember that Friday afternoon in October 2023. I had just stepped off the train in Birmingham with my wife, heading to the Pharmacy Show. On the train, we got chatting with another couple also attending the event. In the middle of that conversation, they mentioned something I had never heard of before —…
Whether you’re just starting a business, growing a side gig, or you’ve been in business a while and still feel like you’re treading water—this one’s for you. Most of us begin with an idea or passion. We jump in, start building, selling, creating—and before long, we’re deep in the day-to-day. Customer messages, product sourcing, last-minute…
“For a great door and effectual is opened unto me, and there are many adversaries.”— 1 Corinthians 16:9 (KJV) Life often presents us with moments of opportunity—doors that open to new possibilities, growth, and success. Yet, these moments rarely come without resistance. Whether in leadership, business, or personal development, every opportunity brings its own set…
When we found out Westbury Chemist had won Pharmacy Business of the Year 2024, I paused. Not because we didn’t deserve it—but because I knew this award wasn’t just about what we had done. It was proof that even with the pressures we face today, community pharmacy can still thrive. If you’re running a pharmacy…
Some breakthroughs happen through meticulous planning, diligent work, and relentless pursuit. Others—though still supported by effort—are powered by something more—something that accelerates progress, moves hearts, and opens doors you could never force open. That something is favour. In leadership and business, we often emphasise systems, strategy, and skill—and rightly so. But as I’ve learned in…
When you’re deep in the day-to-day of running a pharmacy—dispensing scripts, answering patient queries, chasing deliveries—it’s easy to push the numbers aside. After all, you didn’t become a pharmacist to stare at spreadsheets. But if there’s one thing I’ve learned after years in the business, it’s this: If you don’t know your numbers, you don’t…
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